“They know our industry and business, support us daily, guide improvements, and keep us secure. A true proactive strategic partner, not just IT support.”
CFO, AEC client
MANAGED IT SERVICES FOR ARCHITECTURE, ENGINEERING & CONSTRUCTION FIRMS
Managed IT that Keeps AEC Projects Moving.
We help AEC firms reduce IT issues, improve productivity, strengthen cybersecurity, and get more value from technology. Our managed IT services can reduce support tickets by up to 30% in the first year, with managed cybersecurity backed by up to $500,000 in cyber assurance.
Managed IT built around the way AEC firms work, with fewer interruptions, faster support and clearer visibility into where your technology is headed.
20+ Years
Trusted IT Partner
SOC2
Type ll Attested
Atlanta Based
Local team, local support
Trusted by
Businesses across the Southeast
THE CHALLENGES
Reduce IT Risk, Downtime & Project Delays for Your AEC Firm
When users lose time to recurring issues, wait too long for a fix, or only hear from IT after something breaks, the cost is bigger than a support ticket. Projects slow down, teams get frustrated, risk grows and technology spend becomes harder to justify.
AEC firms need an IT partner that prevents more problems, communicates clearly, manages technology risk, protects the business and plans ahead.
Some common challenges facing AEC firms:
59
%
A joint study analyzing AEC contractors, architects, and engineering firms found that 59% had experienced a cyber threat or incident within the previous two years.
5
M
The average cost of a breach in the AEC sectors sits closer to $4.8 million to $5 million per incident.
2
X
AEC firms are more than twice as likely as other businesses to be targeted by ransomware, where downtime can result in significant project delays and financial penalties.
“Excellent Company that genuinely cares about their customers and employees.”
“The 360 Smart Networks Team is amazing. They are responsive, knowledgeable, and they do not waste your time. Highly recommended.”
PROVEN PLATFORMS
Managed IT for the AEC Software & Platforms You Rely On
We support the demanding technology behind architecture, engineering and construction projects, from BIM performance and secure collaboration to project data protection and connected jobsites. With more than 20 years of experience and SOC 2 Type I and Type II attestations, we provide proactive managed IT and cybersecurity services trusted by AEC firms across the Southeast.
From Microsoft 365 and Cisco to Autodesk, Bluebeam and Procore, we combine proven technology with deep AEC experience so your team can spend less time troubleshooting, get more from the platforms you already pay for, and keep projects moving forward.
We combine best-in-class technologies with deep AEC expertise to build secure, resilient IT environments that support business growth across the Southeast.
THE PROACTIVE DIFFERENCE
Proactive IT Support That Keeps AEC Firms Moving
Most managed IT is still reactive: something breaks, someone submits a ticket, and work slows down. We front-load the hard work during onboarding by correcting weak configurations, closing security and compliance gaps, and cleaning up deferred issues.
From there, we keep improving the environment, reviewing recurring patterns and addressing risks before they become disruptions. The goal is simple: fewer issues for your users and less time lost to IT.
0%
fewer support
tickets after
onboarding
tickets after
onboarding
Within the first year, with nearly half of all work handled proactively before users are interrupted.
Illustrative trend based on supplied performance claim.
$
500,000
Annual Built-In Cyber Assurance
BACKED BY CYBER ASSURANCE
Cybersecurity Backed by Active Risk Transfer & Immediate Mitigation
Strong cybersecurity should reduce risk before an incident and limit financial impact when one occurs. Every managed cybersecurity client receives up to $500,000 per year in built-in cyber assurance, covering risks including wire and ACH fraud, phishing losses, eligible insurance deductibles and incident response.
This provides an immediate financial buffer without waiting weeks for a traditional insurance claim.
YOUR POD, NOT A QUEUE
Faster Fixes From a Team That Already Knows Your Environment
You should not have to re-explain your systems, offices or workflows every time you need help. Our End User Experience model gives your firm a dedicated support pod with AEC experience and working knowledge of your environment. That context means less time repeating yourself, fewer handoffs and faster diagnosis, so your people can get back to work sooner.
We understand the language of RFIs, submittals, model files and project deadlines, so your team can explain the problem in business terms and get back to work faster.
”We’ve had fewer issues overall, and when I do have to call, they help get me off the phone quickly. Really great team over there.
A 360 Smart Networks AEC Client
OUR CYBERSECURITY PROGRAM
Securance: Protection Built Around the Risks AEC Firms Actually Face
Securance is our managed cybersecurity framework for protecting AEC firms from the threats that most often disrupt operations, including business email compromise, phishing, ransomware, account takeover and data loss. It combines identity and access controls, endpoint protection, email security, backup and recovery, 24/7 monitoring and response, compliance support and security leadership, with cyber assurance layered on top.
TIER1
Foundation
Build a secure baseline with monitoring, patching and endpoint protection designed to reduce common attack paths and limit ransomware exposure.
TIER2
Protect
Add stronger email and collaboration security, backup and recovery, and governance reporting to help defend against phishing, business email compromise, data loss and insurance or client security requirements.
TIER3
Assurance
Add 24/7 security monitoring and response through a staffed operations center with authority to isolate active threats quickly, helping contain ransomware, account compromise and other high-impact incidents.
TIER4
Advisory
Add a named vCISO who guides your security roadmap, policies, compliance priorities and cyber insurance readiness, with regular leadership-level reviews.
Not sure which level fits your firm? Start with an AEC Cyber & IT Health Check.
APPLIED AI
Applied AI That Turns Possibility Into Practical Business Value
Applied AI is how we take the theory and promise of AI and turn it into useful solutions inside your firm. We identify high-value opportunities across proposals, project administration, documentation, knowledge management and other repetitive workflows, then design and implement solutions around the way your team actually works.
Every initiative is built with security, compliance, data governance and cost management in mind from the start. Once a solution is deployed, it does not get handed off and forgotten. Our Applied AI team stays connected to our cybersecurity and managed IT teams for ongoing enablement, end-user support, monitoring and improvement. The result is AI that becomes part of a supported technology environment, not another disconnected tool your team has to manage on its own.
See how we help AEC firms adopt AI securely and turn practical opportunities into working solutions.
Why AEC Firms Choose 360 Smart Networks
We understand the unique technology demands of AEC firms and align IT strategy with your business priorities, budgets and growth, helping you protect project data, support complex workflows and make smarter technology investments.
Fewer Issues, Better Risk Management
Proactive maintenance and continuous improvement reduce recurring IT issues while giving leadership clearer visibility into technology risks before they disrupt projects, productivity or the business.
Faster Fixes
A dedicated support pod that knows your environment helps resolve issues faster, with less explaining, fewer handoffs and less downtime for your team.
Proactive Guidance & Planning
Regular communication and forward-looking planning surface technology priorities, risks and upcoming decisions early, helping you act before deadlines, renewals or projects force the conversation.
Stronger Protection
Layered cybersecurity protects project data, financial systems and user accounts against phishing, ransomware and other threats that can disrupt projects, productivity and business operations.
Is your IT provider delivering enough value?
Get an independent AEC Cyber & IT Health Check to assess your current provider, uncover risks and identify practical opportunities to improve support, security, planning and IT value, with no obligation to switch.
TESTIMONIALS
What our clients say
”360 Smart Networks stands out for their partnership-first approach. Working side by side with our IT team, they clarified responsibilities, prevented gaps, and ultimately saved us money while helping us adopt modern tools we might have missed.
VP of Operations | Regional Property Management Firm
”I often say that one of the best business decisions I ever made was to outsource our IT support to 360 Smart Networks. They get to know your business inside and out. They use our terminology when they talk to us.
Recent Client
”Leadership received the formal closeout, but you’re the ones who make these projects succeed. I want to extend my heartfelt gratitude and appreciation for everything each of you did to assist with our integration into our company.
Recent Client
”I love this company. I have always had a technician who is knowledgeable, courteous and helpful. They have bailed me out of so many frustrating situations. Thank you, 360!
Andrea Hancock | Recent Client
”I had the opportunity to meet the team from 360 Smart Networks. They are extremely knowledgeable professionals and would provide great value to any organization lacking a clear security posture.
Shane Affleck | Customer
”Excellent Company that genuinely cares about their customers and employees. The 360 Smart Networks Team is amazing. They are responsive, knowledgeable, and they do not waste your time. Highly recommended.
Recent Client
SOLUTIONS
Our Managed IT Solutions and Core Services for AEC Firms
Keep projects moving with proactive managed IT, advanced cybersecurity and strategic technology guidance from one trusted partner. We help AEC firms reduce downtime, protect project data and support teams wherever they work.
MANAGED IT
Managed IT Services (MSP) that keep your systems running with proactive monitoring and scalable support.
MANAGED CYBERSECURITY
Managed Cybersecurity Services (MSSP) with 24/7 monitoring, threat detection, and proactive protection.
Read more about Managed Cyber Security
Applied AI
Read more about Managed Cyber Security
Secure AI strategy and enablement that turns practical use cases into supported workflows integrated with your cybersecurity and managed IT environment.
Read more about Managed Cyber Security
Cybersecurity
Read more about Managed Cyber Security
Layered managed cybersecurity built around how AEC firms work, protecting users, systems and critical project data through Securance.ance.
Read more about Helpdesk Support
Helpdesk Support
Read more about Helpdesk Support
Fast, reliable access to a dedicated support pod that knows your firm, your users, your technology and how your teams work.
Read more about Backup & Recovery IT services
Backup & Recovery
Read more about Backup & Recovery IT services
Resilient backup and recovery that protects critical business and project data, with regular testing to ensure your firm can recover quickly.
Read more about Network & Monitoring
Network Monitoring
Read more about Network & Monitoring
Proactive 24/7 monitoring that identifies and resolves technology issues before they disrupt users, delay projects or create costly downtime.
Read more about Cloud Advancement
Cloud Advancement
Read more about Cloud Advancement
Secure cloud infrastructure that improves collaboration and performance while helping your firm get more value from the platforms it already uses.
Read more about Technology & Consulting
Technology Consulting
Read more about Technology & Consulting
Strategic IT planning, budgeting and risk management that connects technology decisions to your firm’s operational needs, priorities and long-term growth.
Managed IT Expertise Built for Architecture, Engineering & Construction
360 Smart Networks understands the demanding technology environments behind architecture, engineering and construction projects. We deliver managed IT, cybersecurity and cloud solutions that support complex applications, protect critical project data and keep teams connected across offices, remote locations and jobsites.
Managed IT Services for Architecture Firms
Architecture firms depend on fast, reliable technology to move from concept through construction. We support large project files and collaborative design workflows, from CAD and BIM performance to secure cloud collaboration, project data protection and dependable backups, so technology does not slow the creative process.
Managed IT Services for Engineering Firms
Engineering firms need technology built for accuracy, performance and dependable access to data. We support specialized software, compute-intensive workloads and complex project environments with proactive IT support, cybersecurity, cloud infrastructure and business continuity planning.
Managed IT Services for Construction Companies
Construction teams need reliable access to project information wherever the work is happening. We connect office staff, field teams, subcontractors and project leaders through secure systems for real-time communication, jobsite connectivity, mobile access, cloud project platforms and data protection.
Proven success stories
Our clients trust us to deliver dependable IT solutions with measurable results. Explore our case studies to see how we’ve helped businesses overcome challenges and achieve their goals.
Transforming A/E Practices with Digital Twin Technology in Atlanta
Transforming A/E Practices with Digital Twin Technology in Atlanta
Read More
Transforming IT Infrastructure
Transforming IT Infrastructure
Read More
Rapid Threat Detection and Vendor Collaboration: Mitigating a Zero-Day Exploit
Rapid Threat Detection and Vendor Collaboration: Mitigating a Zero-Day Exploit
Read MoreInsights & IT Strategies for Growing Businesses
Explore our Managed Service Provider expert tips on cybersecurity, cloud, and IT management to keep your business secure, efficient, and ahead of the curve.
Managed IT for Architecture Firms That Scales
Managed IT for Architecture Firms That Scales
SOC 2 Guide for Growing AEC and Business Teams
SOC 2 Guide for Growing AEC and Business Teams
Best Field Office Technology Tools for AEC Teams
Best Field Office Technology Tools for AEC Teams
Disaster Recovery Testing Checklist for Business
Disaster Recovery Testing Checklist for Business
Serving AEC Firms across the Southeast
From our Atlanta and Charlotte teams, we deliver proactive managed IT, cybersecurity and cloud solutions to Architecture, Engineering and Construction firms across the Southeast, combining local support with strategic technology expertise.
Managed IT Services Atlanta
Trusted IT partner delivering managed services, cybersecurity, and cloud solutions for businesses in Atlanta, Georgia. Schedule your free IT assessment today.
Managed IT Services Charlotte
A trusted IT partner delivering managed services, cybersecurity, and cloud solutions for businesses in Charlotte, North Carolina. Schedule your free IT assessment today.
Frequently asked questions
What is Securance?
Securance is 360 Smart Networks’ layered managed cybersecurity program for AEC firms. It combines identity and access controls, endpoint protection, email security, backup and recovery, 24/7 monitoring and response, compliance support and vCISO advisory, with up to $500,000 in built-in cyber assurance for managed cybersecurity clients
How much can managed IT reduce our support tickets?
Our AEC clients can see support ticket volume drop by up to 30 percent within the first year after onboarding as we address deferred issues, strengthen configurations and manage more work proactively.
How does 360 Smart Networks deliver Applied AI for AEC firms?
Our Applied AI service helps architecture, engineering and construction firms identify practical use cases, design and implement working solutions, and manage security, compliance, data and cost requirements from the start. After deployment, our AI, cybersecurity and managed IT teams stay connected to provide enablement, end-user support and ongoing improvement.
What sets 360 Smart Networks apart from other IT service providers?
Our team of experts has over two decades of experience serving the AEC industry, and we offer customized IT solutions that meet the unique needs of each business.
What types of IT services do you offer?
We offer a full range of IT services, including network monitoring, cybersecurity, cloud services, helpdesk support, and more.
Do you provide IT support for architecture, engineering and construction (AEC) firms?
Yes. We specialize in managed IT and cybersecurity for Architecture, Engineering and Construction (AEC) firms. Our team understands the technology demands of Revit, AutoCAD, BIM workflows, Microsoft 365 collaboration and protecting valuable project data, helping firms improve performance, security and productivity.
Can you support large Revit, AutoCAD and BIM project files?
Absolutely. We help AEC firms optimize their IT infrastructure to improve the performance of large design files and cloud collaboration platforms. From high-performance storage and networking to Microsoft 365, Azure and secure remote access, we ensure your teams can access project data quickly whether they’re in the office, working remotely or on site.
How do you protect sensitive project data from cyber threats?
AEC firms manage valuable intellectual property that is increasingly targeted by cybercriminals. We provide layered cybersecurity including endpoint protection, email security, multi-factor authentication, backup and disaster recovery, employee security awareness training and continuous monitoring to help protect your business from ransomware, phishing and data breaches.
Can you provide support for our remote or field teams?
Yes, we offer mobile device management, remote access, and on-site support to ensure that your entire team has the IT support they need to be productive.
What is your approach to providing customized IT solutions?
We take the time to understand your business and provide tailored IT solutions that meet your specific needs, rather than just offering generic solutions.
Are you a Managed Service Provider in Atlanta?
Yes, 360 Smart Networks is a trusted Managed Service Provider in Atlanta delivering proactive managed IT services and IT support for growing businesses. As an Atlanta MSP, we provide 24/7 monitoring, cybersecurity protection, cloud management, helpdesk support, and long-term IT strategy.
Are you a Managed Service Provider in Atlanta?
Yes, 360 Smart Networks is a trusted Managed Service Provider in Atlanta delivering proactive managed IT services and IT support for growing businesses. As an Atlanta MSP, we provide 24/7 monitoring, cybersecurity protection, cloud management, helpdesk support, and long-term IT strategy.
What does a Managed Service Provider in Atlanta actually handle for my business?
A Managed Service Provider in Atlanta takes responsibility for your day-to-day IT operations, including network monitoring, cybersecurity, helpdesk support, cloud services, and strategic IT planning. Instead of reacting to problems, we provide proactive IT support that prevents disruptions before they impact productivity.
How do I choose the right Managed IT Services company in Atlanta?
Choosing the right Managed IT Services company in Atlanta starts with evaluating experience, responsiveness, and industry expertise. At 360 Smart Networks, we act as a long-term IT partner, not just a vendor, helping Atlanta businesses reduce risk, control technology costs, and scale securely with fully managed IT support.
