Unlike other IT consulting in Atlanta, our company is able to offer our 100% money-back guarantee on projects.
Our Project Team is a leading-edge team of engineers with the required knowledge and experience to provide you with the best IT consulting services in Atlanta. We do not mix our Projects and Support Teams. Therefore, our engineers are able to complete projects within budget and on time.
Once a project is completed, the new systems are handed off to our Support Team to manage and maintain.
IT consulting firms in Atlanta are pretty good at selling and installing a multitude of systems and services. The problem, however, is that most customers do not understand that any IT system or service is a living organism. The misconception that you buy a system, install it, and then forget about its attributes. Consequently, most systems start off performing great but then almost immediately start degrading. Unfortunately, installing a system and then abandoning it does not lend itself to efficiency or cost control.
Cloud Migrations (Office 365, Azure, AWS), On-Site Systems based on the Microsoft Stack, Network and Related Service (Voice and Data), Tier One Hardware – HP, Dell, IBM, Cisco
Unique Approach of 360 Smart Networks to Provide IT Consulting Services in Atlanta
360 Smart Networks understands this better than any other company providing IT Consulting in Atlanta and, as such, does not offer our project services to nonsupport clients. Our project team is an integral part of our TekSurance program and forms the basis of our technology stack.
Undoubtedly, no project can be efficiently completed without knowledge of the environment. The project function is part of our managed service offering. That is why our project team has everything at their fingertips to provide the correct solution at the correct time.
Our process starts during onboarding a new client. Primarily, we create complete system documentation. It allows us the ability to efficiently manage and maintain a corporate IT infrastructure. Then, we use manuals and documentation to determine a baseline for future projects. We require them to stabilize the environment and engineer it in such a way to achieve specific business goals.
Atlanta IT consulting firms often list service options like backups, cloud email, cloud servers, antivirus, etc. The problem, however, is that none of these are real stand-alone services, but rather building blocks used to construct machines providing a business function.
360 Smart Networks Reliable Maintenance and Support Team to Ensure the Proper Work on Each Step
Our dedicated engineering team consists of certified engineers with a combined 120+ years of experience. They possess the unique ability to build bespoke on-site, hybrid-cloud, and full-cloud solutions to perform as needed. Our experts architect all systems using in-house knowledge of the existing systems. We implement them according to a set of standards and then hand them off to our dedicated Maintenance and Support team to make ensure everything works as designed after the implementation.
A common mistake made by IT Consulting Firms in Atlanta is that system implementations are viewed as incidental. We do something as simple as installing a switch or as complicated as doing a forklift migration into AWS using a very simple process of discovery and implementation. It comes before abruptly then moving on to the next project.
This process, cheap and efficient as it may seem, is extremely short-sighted. It’s true that almost anyone can install anything by pressing next, next, and then complete. The problem, though, is that not understanding the implication of a “default install” causes more problems than it solves. Even a simple server installation has thousands of yes, no, if/then decisions that must be understood to allow for a successful implementation. On top of the actual skill and knowledge required, you often overlook common-sense project management principles and documentation requirements.
First of all, the 360 Project team properly identifies and scopes projects. Next, we procure the correct equipment and manage the implementation of the project with a specific emphasis on communication and documentation. Finally, we complete the process by handing it off to Maintenance and Support.
Significant Impact of Our Work for Businesses in Atlanta
Our project team perfectly understand the global picture and recognize how every system and subsystem will impact operations, security, and workflows. As a result, we can more efficiently and cost-effectively complete both the simple and immensely complex project on time and within budget.
Over the last 17 years, 360 Smart Networks has built thousands of servers and networks, moved clients to the cloud and back from the cloud. We fixed an untold amount of systemic issues and generally kept our clients current and safe.
Infrastructure Solutions for Leading IT Consulting Services in Atlanta
We have a depth of knowledge and experience to achieve success with infrastructure solution encompassing vendors and technologies, amongst others:
1. Microsoft On-site systems (SQL, Exchange, Domains)
2. Virtualization (Hyper-V, VMWare)
3. Cloud Migrations (File, Mail, Servers)
4. Cloud Providers ( Azure, AWS)
5. Hardware systems (HP, DELL, Cisco)
6. Networking (FW, VPN, MPLS, SD-WAN)
Also, our project team routinely works with line-of-business vendors to make sure we meet all infrastructure requirements. The list of vendors encompassing almost every medium business size CRM, ERM ERP, PMS, and accounting system we have worked with and supported is extensive.
As part of our internal quality control system, we also utilize our project team to do Research and Development. Unfortunately, the new normal has become that vendors will go to market with systems and services that are not ready for release. Their salespeople do not even understand the actual limitations of the products they sell. Frequently, limitations and issues are not apparent until well after systems installation.
We extensively test and stress every new system or service before incorporating it into the 360 technology stack. It helps completely understand the unintended consequences and limitations prior to eventual release to our customer base.
Our Project team works very closely with Maintenance and Support. Therefore, we can correctly identify projects required to keep the existing system functioning as well as identify areas where new systems may be needed. We use a feedback loop to feed systemic issues back to the project team. It allows our team to identify better solutions and upgrade paths and options.
Unlike other Atlanta IT consulting companies, we are able to offer our 100% money-back guarantee on projects. If it doesn’t work as designed, you will get the full refund of your investment.