Charlotte IT Support Company

Are you looking for cutting edge, trustworthy IT support in Charlotte? Discover how 360 Smart Networks can meet your needs and even exceed your expectations.

Winning IT Support in Charlotte, North Carolina

360 Smart Networks is a leading Atlanta-based IT managed service provider that offers a wide range of tools and services to boost your Charlotte IT operations.

We now offer assistance to small and medium-sized businesses in the Charlotte area, making it easy for you to get immediate assistance and support, customized training programs, expert IT consulting services, and more. Read on to discover how our IT support Charlotte services can help you prevent IT problems, deal with incidents quickly and easily, and propel your business to future success and increased profits.

IT Support In Charlotte

IT Management

Good IT support starts with stellar IT management. We make it easy for you to purchase cutting edge IT hardware and software at competitive prices. What’s more, we offer expert advice to help you pick the equipment that will best meet your current and future needs. Our team then sets up your IT network to ensure that it’s fully secure and 100% operational in short order.

IT Maintenance and Repair

You no longer have to rely on a single IT tech person to meet all your IT maintenance and repair needs. 360 Smart Networks has a large team of IT experts on hand to manage any emergency. We are on call 24 hours a day, seven days a week, 365 days a year. No matter what happens or when it happens, you can get in touch with us via our website portal or by phone or email. Our team will then provide you with remote and on-site support to minimize downtime and get your systems up and running again. What’s more, we analyze what went wrong to prevent similar problems in the future.


Recent statistics show that well over 200 companies have been hacked in North Carolina alone in the last ten years, resulting in breaches that affected more than 12.5 million records. Thankfully, you can avoid becoming on these statistics by working with us to keep your systems secure at all times. 360 Smart Networks offers secure cloud storage services that keep files encrypted both on-site and in transit. We monitor your network and email to keep it safe from unauthorized entry, conduct DNS and web filtering and scanning to keep your websites safe and conduct regular security audits to identify and eliminate vulnerabilities that could lead to a breach. What’s more, we provide your staff members with up-to-date security training so they can identify potential hacks and avoid threats that could lead to data loss and/or downtime.

Cloud Services

A growing number of companies are migrating to the cloud and it’s not hard to see why. Cloud storage is more affordable, more secure and far more convenient than most on-site storage set-ups. Our team has many years of experience working with various cloud storage solutions and we can set up the public, private, or hybrid cloud service of your choice. What’s more, we manage the practical aspects of moving applications and files to the cloud, ensuring your programs work well from your cloud server and creating an automated back-up system so your data is automatically backed up at pre-determined intervals.

Schedule Your Initial Consultation With Our Charlotte IT Support Team

Do you need expert IT support services that can prevent and/or handle any IT problem you may face? Are you looking for ways to grow your business but aren’t sure how IT can help you save money, increase your customer base, and stay in step with industry regulations? If so, give us a call at your convenience. Our team is more than happy to work with any local business owner to create a winning IT set-up that meets a company’s exact needs and specifications.

Marius Nel
Published on February 9, 2020
Marius Nel

Meet Our CEO Marius Nel