Outsourcing IT Services Can Help Businesses Overcome Talent Shortages
Today, no company can make, distribute, or sell its product efficiently without technology. Driven by connectivity, automation, and Artificial Intelligence (AI), our fast-paced digital business environment transforms every business into a tech company. As a result, every business, from financial services to manufacturers and non-profit organizations, is taking on more IT staff. The high demand for skilled and experienced IT professionals has led to a massive shortage.
The scarcity of IT talent is only set to get worse as more businesses move to transfer their corporate workloads to the cloud. Moving to the cloud helps businesses keep up with the digital transformation and fulfill the constantly changing consumer demands as fast and efficiently as possible. The problem is that there are not enough experienced IT professionals with the right skills for these companies to hire.
According to a survey by the Chief Executive Group, one of the biggest obstacles to innovation across nearly every organization is the lack of skilled talent. The ongoing COVID-19 pandemic isn’t helping either, constantly getting in the way of efforts to find and engage top talent. The outbreak also accelerated the digital transformation, further worsening the skills gaps in our organizations.
What Does This Mean For Your Business?
In today’s job market, top IT talent is holding the cards. Businesses are struggling to attract candidates with the right hard skills or experience. The consequences of not having the right IT talent are potentially devastating. IT skills gap in your organization, for instance, could stymie efforts to increase productivity, revenue, and profitability.
So, how do you address talent shortages within your organization? Well, for starters, you could counteract the effects of talent shortages by focusing on getting more out of existing employees through training and other development opportunities. While it’s not always easy to pull off, proper training is essential if your goal is greater agility and efficiency.
You can also sweeten the pot in order to attract top IT talent. With this approach, your company will not only have to match but also exceed your competitors’ offers to attract the right talent. You’ll need to offer better salaries, vacation time, 401K, and other monetary benefits. But even if you provide training or sweeten the pot with lots of perks, you’ll still face plenty of competition for IT talent.
Why You Should Consider Outsourced IT Services
Instead of trying to compete, many businesses find outsourcing IT services to be the better solution to their staffing challenges. Some business functions lend themselves to outsourcing better than others. And as luck would have it, Information Technology (IT) is one of those business functions that work very well with outsourcing. Here’s how outsourcing IT services can help your business.
Address Talent Shortages
The most obvious benefit of outsourcing IT services is that it helps you overcome talent shortages within your workforce. Outsourcing gives your business access to a global talent pool, allowing you to reach IT professionals who may be in short supply or even unavailable locally. When you outsource IT services, you’ll always have access to expert knowledge and experience that your existing employees may never be able to provide.
In addition to providing access to a wider talent pool, an IT services outsourcing company can also help your business implement breakthrough technologies — such as automation, CRM Systems, and ERP solutions — that can help relieve some of the talent shortage issues. Business leaders must embrace digital technologies in order to increase productivity and capacity and, in turn, overcome staffing shortages.
Automation, for instance, streamlines workflows and eliminates redundancies and mundane tasks, allowing your team to do more with fewer resources. Automating workflows such as task tracking or maintenance requests helps eliminate tedious, redundant processes and time-consuming manual work. You’ll be able to free up some personnel who can now focus on more important tasks.
Overcome Various IT Challenges
Businesses face a plethora of IT challenges every day. In most cases, these challenges are handled by the IT department. The success with which these problems are dealt with is contingent on several factors, including the capability of your internal IT team. Ideally, the outsourcing company has a highly skilled and more experienced IT team who can help your business overcome various IT challenges more easily.
Here are a few important IT challenges your outsourced IT services provider can help you address.
- Data Accessibility. Making sure that data is available and accessible, especially for those employees with higher responsibilities within an organization, is imperative. Your outsourced IT services provider provides certain services and technologies that make data available to all parties.
- Data Security. One of the biggest challenges that IT faces today is cybersecurity. The amount of information that we interact with and share daily is so large that keeping it secure has become a challenge. Outsourced IT services providers often offer security technologies to keep your data safe.
- System integration. System and service integration is another common problem that businesses that rely on technology face. An outsourced IT services provider can help you make sure that the different software solutions implemented in your organization, all written in different languages or technologies, integrate correctly.
Outsourced IT service providers provide a wide range of network support services to ensure that your network is always running at peak performance. These include troubleshooting, diagnostics, network connectivity, and more. These services will make sure that your hardware, software, and devices are healthy, compatible, and are working at all times.
Enjoy significant cost savings when you outsource your IT functions to a managed services provider. Because your business doesn’t have to train or keep long-term IT staff, less capital is needed. The outsourcing company trains its staff about recent programs and techniques on your behalf. Outsourcing means lower infrastructure and operation costs for your business as well. As a result, savings from outsourcing IT services can be significant.
There’s a massive shortage of skilled and experienced IT specialists across every industry. Working with an outsourced IT service provider such as 360 Smart Networks is one of the most effective ways to address talent shortages within your organization. Outsourcing IT services support your digital transformation efforts and fill the talent gap simultaneously.
For more information about our IT services, contact us to speak to one of our specialists.