Support Desk Job Listing

Join team 360 as Support Desk!

Job Description

We’re looking for a candidate in the Roswell area with a degree in Computer Science / MIS / Information Technology / Computer Engineering to join our support team! This team member will provide internal support to 360’s network engineers, provide onsite and remote support to 360’s clients, perform daily backup checks and administration and travel locally to client sites for computer installs and basic troubleshooting.

The following skills/experience are required

Hardware / Software – Install, assembles and configures computers, monitors, network infrastructure and peripherals.

Microsoft Office – Proficiency with Microsoft Windows 7, 8, & 10, Office 2010-O365.

Technical understanding of Systems.

Troubleshooting Skills.

Understanding of Basic Networking Concepts.

Experience with Mobile devices – iPhone, Windows Mobile, and Android devices


Routers, Firewalls, Switches.


Various Storage Technologies.

Microsoft-centric network infrastructure (TCP/IP, DNS, AD).

Windows Server and client operating systems (Exchange Server, SQL Server, SharePoint, etc.).

Windows SBS server.

Office 365 Platform

Various supporting technologies for monitoring and managing hardware, software, and security (anti-virus, spam filtering).

VoIP-based phone systems.

We’re looking for someone who fits this description

Good Customer and People Skills (in-person and telephone).

Excellent verbal & written communication skills.


Great at troubleshooting.

Detail Oriented.

Good follow-up and follow-through.


Diligent with documentation of systems (network diagrams etc.).

Candidates must be able to move up to 40lbs without assistance.

Benefits Included

Competitive salary based on experience & knowledge. Medical coverage. Bonus Plan. Expense reimbursement.

Important Notes

This is a full time position.

Applicants must reside close to the Roswell area.

Must be a US Citizen or Green card holder.

No phone calls please.

No third party vendors will be considered under any circumstances – absolutely no recruiters, headhunters or employment services should call or reply.

Must be available for immediate consideration.

All candidates subject to background check and drug screen.

Interested? We’d love to chat!

E-mail your resume to